In his book Good To Great, Jim Collins dissects the attributes that enabled companies to move from good to great over a considerable period and through challenging times. We all know of companies like Blockbuster, Polaroid & TWA, that seemed good, then great, and now…gone! Why? Chaos, disruption, “Black Swan” and other unforeseen events are […]

I hope it has a USP or Unique Selling Proposition, or UVP , Unique Value Proposition, which is the reason a patient or potential patient stays with you or comes to you rather than going to the practice down the street. But do you have something similar for your employees? Why should they come work […]

Is this what the economic future looks like? Cold and full of danger? GOT fans know the line: “Winter’s coming.”  Bad news, it’s here. It might not be a Nuclear Winter but 8% inflation and $5 gas are just the beginning of the upcoming pain. No one can predict the future, but you can prepare. […]

This seems to be the theme of the 20’s. “ROARING”, the term I used on the cover of my book “From Here To Where: A guide to dental practice in the roaring 20’s”, though prescient, doesn’t even come close to describing the current state of affairs. Just when you thought ‘it can’t get any worse’, […]

Since 2020, the word “Unprecedented” has lost its impact, especially in business. The pandemic, government control, the great resignation, corporate competition, inflation, supply chain and now WAR. Oh my! What’s a business (practice) owner to do? Back in “the day”, dentists could “succeed” DESPITE their lack of business training. And even then, “getting by” wasn’t […]