Articles

For Dental Practice Success

Leadership Lessons from Ted Lasso Ep. 2 BELIEVE — Why the Leader Has to Believe First

Aug. 30, 2026
There’s a handmade yellow sign hanging in the AFC Richmond locker room.  It’s an adaptation of the sign over the Notre Dame Football team’s stadium entrance that reads “Play Like AChampion Today.”  The Ted Lasso sign must come first. BELIEVE. At first glance, it looks like the kind of motivational slogan that belongs on a coffee mug, a refrigerator magnet,
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Leadership Lessons from Ted Lasso

Aug. 23, 2026
What a Fictional Soccer Coach Can Teach Dental Practice Owners About Leading a Team Dentistry and soccer would seem to have very little in common. But if you’ve read much of what I’ve written, you know I’m fond of referring to dental practice as a team sport. Until recently, most of what I knew about soccer came from watching my
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The Arc of Dehumanization

Aug. 16, 2026
I remember during my hospital residency being upset when a medical resident referred to a patient as “a DNR.” Not a patient with a DNR order. A DNR. Three letters had replaced a human being. At the time, I wondered whether it was my religious background making me overly sensitive. Maybe I was taking that whole “created in the image of God”
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The September Trap

Aug. 09, 2026
How Dentists’ Programming Works Against Us A dentist recently sat down with his accountant and got news he didn’t particularly want to hear. The practice was busy. Revenue looked respectable. But profit was shrinking. Payroll had crept up. Supply costs were higher. Write-offs had grown. Collections had softened. The practice was working harder while keeping less. The accountant was concerned.
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The Danger of Extrapolation

Aug. 03, 2026
What works for one patient, one country, or one dental practice may fail completely in another I don’t have tonsils. Like many children of my generation, I suffered from recurring sore throats, allergies, asthma, and airway problems. Removing my tonsils seemed like a reasonable solution. Then medical articles raised the possibility of a connection between tonsillectomy and Hodgkin lymphoma. It
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Homer. Not Simpson.

Jul. 26, 2026
Where is your Ithaca? And is the practice you’re building taking you there? The goal isn’t a bigger ship. It’s a ship that takes you home.   Your Odyssey What Homer Can Teach the Modern Dental Practice Owner Greek Homer. Not a Simpson. Why would Christopher Nolan, one of the most celebrated directors of our generation, choose to retell a
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Owner or Inmate

Jul. 19, 2026
Many dentists don’t own a practice. They’ve built a jail—and become both its warden and its inmate. Build a team that you don’t have to police. Build a business. Keep the keys.   Owner, Warden, or Inmate? I’ve listened to many experts and read many books that have improved my life and my businesses. One I wish I’d read much
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Can They Handle the Truth?

Jul. 12, 2026
“When you want to help people, you tell them the truth. When you want to help yourself, you tell them what they want to hear.” — Thomas Sowell One of the most memorable scenes in movie history comes near the end of A Few Good Men. Tom Cruise’s character demands the truth. Jack Nicholson leans forward and delivers the line that
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What Would Thomas Lynch Jr. Say?

Jul. 05, 2026
Most Americans have never heard of Thomas Lynch Jr. At just 27 years old, he was one of the youngest signers of the Declaration of Independence. A few years later, while sailing to Europe in hopes of restoring his failing health, his ship disappeared at sea. He was only thirty. But perhaps the most remarkable part of his story isn’t
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Advocate or Adversary?

Jun. 28, 2026
One of the most interesting things about the World Cup isn’t just the games, but how visitors experience the host country. Their perceptions don’t begin when they enter the stadium. They begin at home, on their screens and devices, as they search, scroll, watch videos, read reviews, hear opinions, and form expectations about what awaits them. And from the reactions
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Dr. Michael Goldberg is one of the leading educators on dental practice management in the United States.

Michael ran and sold a prestigious group practice in Manhattan and has been on Faculty at Columbia University and New York-Presbyterian Medical Center for 30 years including Director of the GPR program and Director of the course on Practice Management.

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How to Stop Cancellations... without spending more.

Learn how successful practices ensure their appointment slots are filled... and their patients keep coming back!

GET THE FREE GUIDE

The Proven Way to
Reboot Your Practice...

Increase profitability, decrease stress and achieve your goals with proven ways to ensure your practice thrives

GET THE FREE GUIDE

FREE BOOK:
From Hello to Hugs

Get the sensational book on how to turn callers into raving fans. A guide to making MORE from LESS in your dental practice.

GET THE FREE BOOK

Join Michael LIVE for the
FREE Monthly Coffee With the Coach Webinar

Invite your entire team and get expert advice from an industry expert on a new, timely topic every month that you can implement in your practice right away. 

SAVE YOUR SPOT