Articles
For Dental Practice SuccessThere’s a handmade yellow sign hanging in the AFC Richmond locker room. It’s an adaptation of the sign over the Notre Dame Football team’s stadium entrance that reads “Play Like AChampion Today.” The Ted Lasso sign must come first. BELIEVE. At first glance, it looks like the kind of motivational slogan that belongs on a coffee mug, a refrigerator magnet,
Leadership Lessons from Ted Lasso
Aug. 23, 2026What a Fictional Soccer Coach Can Teach Dental Practice Owners About Leading a Team Dentistry and soccer would seem to have very little in common. But if you’ve read much of what I’ve written, you know I’m fond of referring to dental practice as a team sport. Until recently, most of what I knew about soccer came from watching my
The Arc of Dehumanization
Aug. 16, 2026I remember during my hospital residency being upset when a medical resident referred to a patient as “a DNR.” Not a patient with a DNR order. A DNR. Three letters had replaced a human being. At the time, I wondered whether it was my religious background making me overly sensitive. Maybe I was taking that whole “created in the image of God”
The September Trap
Aug. 09, 2026How Dentists’ Programming Works Against Us A dentist recently sat down with his accountant and got news he didn’t particularly want to hear. The practice was busy. Revenue looked respectable. But profit was shrinking. Payroll had crept up. Supply costs were higher. Write-offs had grown. Collections had softened. The practice was working harder while keeping less. The accountant was concerned.
The Danger of Extrapolation
Aug. 03, 2026What works for one patient, one country, or one dental practice may fail completely in another I don’t have tonsils. Like many children of my generation, I suffered from recurring sore throats, allergies, asthma, and airway problems. Removing my tonsils seemed like a reasonable solution. Then medical articles raised the possibility of a connection between tonsillectomy and Hodgkin lymphoma. It
Homer. Not Simpson.
Jul. 26, 2026Where is your Ithaca? And is the practice you’re building taking you there? The goal isn’t a bigger ship. It’s a ship that takes you home. Your Odyssey What Homer Can Teach the Modern Dental Practice Owner Greek Homer. Not a Simpson. Why would Christopher Nolan, one of the most celebrated directors of our generation, choose to retell a
Owner or Inmate
Jul. 19, 2026Many dentists don’t own a practice. They’ve built a jail—and become both its warden and its inmate. Build a team that you don’t have to police. Build a business. Keep the keys. Owner, Warden, or Inmate? I’ve listened to many experts and read many books that have improved my life and my businesses. One I wish I’d read much
Can They Handle the Truth?
Jul. 12, 2026“When you want to help people, you tell them the truth. When you want to help yourself, you tell them what they want to hear.” — Thomas Sowell One of the most memorable scenes in movie history comes near the end of A Few Good Men. Tom Cruise’s character demands the truth. Jack Nicholson leans forward and delivers the line that
What Would Thomas Lynch Jr. Say?
Jul. 05, 2026Most Americans have never heard of Thomas Lynch Jr. At just 27 years old, he was one of the youngest signers of the Declaration of Independence. A few years later, while sailing to Europe in hopes of restoring his failing health, his ship disappeared at sea. He was only thirty. But perhaps the most remarkable part of his story isn’t
Advocate or Adversary?
Jun. 28, 2026One of the most interesting things about the World Cup isn’t just the games, but how visitors experience the host country. Their perceptions don’t begin when they enter the stadium. They begin at home, on their screens and devices, as they search, scroll, watch videos, read reviews, hear opinions, and form expectations about what awaits them. And from the reactions


