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For Dental Practice Success

What’s Hanging Over Your Practice? Leadership Lessons from Ted Lasso — Episode 7

Oct. 11, 2026
Hanging over a desk in a client’s office I was visiting was a framed sign that read, “It’s been a long week.” Underneath, in smaller letters: “Me, in the middle of Tuesday.” I understood the joke. I’ve had those Tuesdays. Occasionally, I’ve had them on Monday and Thursday. Dentistry can do that to you. A team member calls out, a
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Leadership Lessons from Ted Lasso — Episode 6 Getting to YES

Oct. 05, 2026
Why Great Leaders Help People Make Confident Decisions I hear a common refrain from practice owners. “I say the same thing over and over and can’t seem to get people to do the right thing.” Frustrating, isn’t it? Often, we see the same thing with new patients. It’s why case acceptance rates aren’t higher. Ted Lasso isn’t much of a salesman. Come
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Leadership Lessons from Ted Lasso — Cont. Filling Out the Roster

Sep. 28, 2026
An Open Position Is an Opportunity to Build a Better Team Richmond needs a striker. Not simply another player. A striker. So Ted and his coaches hold tryouts. Plenty of people show up. Some clearly aren’t good enough. Others are talented, and a few possess qualities Ted finds intriguing. But that creates an interesting problem. Finding another good player isn’t
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Leadership Lessons from Ted Lasso cont. What My Grandson Taught Me About Learning

Sep. 20, 2026
We were enjoying our annual family week at the beach when at the pool I noticed my grandson, who was about to enter high school, sitting with a physical book in his hands and earbuds in his ears. At first, I assumed he was multitasking, which is the polite term we’ve invented for doing multiple things poorly at the same
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Leadership Lessons from Ted Lasso — Episode 3 What’s Her Story?

Sep. 06, 2026
Why Great Leaders Know the People Behind the PositionsYour team has a life before they walk through your door. And that life comes to work with them. When Ted Lasso first sees the women’s team he’s been hired to coach, something immediately catches his attention. The goalkeeper isn’t wearing gloves. For a goalie, gloves are hardly optional. They’re a critical
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Leadership Lessons from Ted Lasso Ep. 2 BELIEVE — Why the Leader Has to Believe First

Aug. 30, 2026
There’s a handmade yellow sign hanging in the AFC Richmond locker room.  It’s an adaptation of the sign over the Notre Dame Football team’s stadium entrance that reads “Play Like AChampion Today.”  The Ted Lasso sign must come first. BELIEVE. At first glance, it looks like the kind of motivational slogan that belongs on a coffee mug, a refrigerator magnet,
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Leadership Lessons from Ted Lasso

Aug. 23, 2026
What a Fictional Soccer Coach Can Teach Dental Practice Owners About Leading a Team Dentistry and soccer would seem to have very little in common. But if you’ve read much of what I’ve written, you know I’m fond of referring to dental practice as a team sport. Until recently, most of what I knew about soccer came from watching my
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The Arc of Dehumanization

Aug. 16, 2026
I remember during my hospital residency being upset when a medical resident referred to a patient as “a DNR.” Not a patient with a DNR order. A DNR. Three letters had replaced a human being. At the time, I wondered whether it was my religious background making me overly sensitive. Maybe I was taking that whole “created in the image of God”
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The September Trap

Aug. 09, 2026
How Dentists’ Programming Works Against Us A dentist recently sat down with his accountant and got news he didn’t particularly want to hear. The practice was busy. Revenue looked respectable. But profit was shrinking. Payroll had crept up. Supply costs were higher. Write-offs had grown. Collections had softened. The practice was working harder while keeping less. The accountant was concerned.
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The Danger of Extrapolation

Aug. 03, 2026
What works for one patient, one country, or one dental practice may fail completely in another I don’t have tonsils. Like many children of my generation, I suffered from recurring sore throats, allergies, asthma, and airway problems. Removing my tonsils seemed like a reasonable solution. Then medical articles raised the possibility of a connection between tonsillectomy and Hodgkin lymphoma. It
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Dr. Michael Goldberg is one of the leading educators on dental practice management in the United States.

Michael ran and sold a prestigious group practice in Manhattan and has been on Faculty at Columbia University and New York-Presbyterian Medical Center for 30 years including Director of the GPR program and Director of the course on Practice Management.

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Latest Articles

What’s Hanging Over Your Practice? Leadership Lessons from Ted Lasso — Episode 7

Oct. 11, 2026

Leadership Lessons from Ted Lasso — Episode 6 Getting to YES

Oct. 05, 2026

Leadership Lessons from Ted Lasso — Cont. Filling Out the Roster

Sep. 28, 2026

Leadership Lessons from Ted Lasso cont. What My Grandson Taught Me About Learning

Sep. 20, 2026

Leadership Lessons from Ted Lasso — Episode 3 What’s Her Story?

Sep. 06, 2026

How to Stop Cancellations... without spending more.

Learn how successful practices ensure their appointment slots are filled... and their patients keep coming back!

GET THE FREE GUIDE

The Proven Way to
Reboot Your Practice...

Increase profitability, decrease stress and achieve your goals with proven ways to ensure your practice thrives

GET THE FREE GUIDE

FREE BOOK:
From Hello to Hugs

Get the sensational book on how to turn callers into raving fans. A guide to making MORE from LESS in your dental practice.

GET THE FREE book

Join Michael LIVE for the FREE Monthly Coffee With the Coach Webinar

Invite your entire team and get expert advice from an industry expert on a new, timely topic every month that you can implement in your practice right away. 

SAVE YOUR SPOT

Get Started With:

How to Stop Cancellations... without spending more.

Learn how successful practices ensure their appointment slots are filled... and their patients keep coming back!

GET THE FREE GUIDE

The Proven Way to
Reboot Your Practice...

Increase profitability, decrease stress and achieve your goals with proven ways to ensure your practice thrives

GET THE FREE GUIDE

FREE BOOK:
From Hello to Hugs

Get the sensational book on how to turn callers into raving fans. A guide to making MORE from LESS in your dental practice.

GET THE FREE BOOK

Join Michael LIVE for the
FREE Monthly Coffee With the Coach Webinar

Invite your entire team and get expert advice from an industry expert on a new, timely topic every month that you can implement in your practice right away. 

SAVE YOUR SPOT