December 7, 1941 and September 11, 2001 are both days of “infamy”. The US was attacked. If, as philosopher George Santayana said, “those who do not learn from history are doomed to repeat it”, what have we learned? Note that Santayana used the term “learn from” and not “remember”.  Remembering without learning and without acting […]

We’ve developed certain cycles that impact our lives.  Labor Day signals the end and a beginning.  Summer is over and school begins.  Playtime is past and now it’s time to get down to business. As a business leader, now is the time to rally the troops, set the agenda for the 4th quarter, provide inspiration […]

With the first Republican Presidential Debate in the can, the process to choose the next President of the United States is in full swing.  While this process might be interesting to watch, like it or not, YOU live this process daily.  Every day, the people you lead are voting.  And because your practice is not […]

When asked, most dentists would say…more new patients. Yet, there’s a simple strategy used by smart businesses that does not require additional marketing to get new customers. And done properly it’s totally ethical. It so simple, you might kick yourself for not thinking if it. The beauty of this strategy is that it has ZERO […]

Have you ever heard this from a patient when you refer them elsewhere? Have you ever considered why would a patient want you to do something you’re not comfortable or capable of doing? The answer lies in the way humans think.  This discovery is what earned Dr. Daniel Kahneman a Nobel Prize.  Dr. Kahneman, a […]