Articles

For Dental Practice Success

ONE IS THE LONELIEST NUMBER

Nov. 20, 2023
I called a Doctor’s office to schedule a specialty test.  The person who answered the phone said “Sheila, the person in charge of those appointments isn’t in today”.  The person couldn’t even tell me when the next available appointment was! I wonder how much that test would have cost?  So, I looked it up.  It was $2,500!  I wonder if
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WHO COMES FIRST?

Nov. 12, 2023
It’s a busy day at the front desk. There are patients coming in and out. People want to make appointments and pay their bills. Some have questions about their insurance coverage. The clinical staff too might have questions. Sometimes, the doctor comes up to the front desk to ask a question or make a “Special Request”. Sound familiar? The front
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What a crazy world!  How To Protect Yourself.

Nov. 07, 2023
I have an uneasy feeling that I just can’t shake.  I watch the reaction of much of the world in utter disbelief.  Are my values so out of whack?  Are my 8 decades of experience betraying me?  Is my analysis flawed?  I feel like Doremus Jessop in Sinclair Lewis’ 1935 novel, “It Can’t Happen Here.”  Am I just paranoid while
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Was it the right Venue?

Oct. 30, 2023
I’ve always asked the question while reading the New England Journal of Medicine, if discussions about climate change, gender identity, equity and inclusion were appropriate topics for this illustrious, medical journal? My opinion, regardless of whether I agree with the conclusions or not, is that they are appropriate. After all, Doctors are in the “helping heal people” business, and because
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Could OAT Save INSPIRE?

Oct. 22, 2023
With an almost 200–point drop in stock price in the past 6 months, could Inspire be on the ropes? Could dual therapy be an answer? And if so, could that be a positive or a negative for dental sleep medicine? That all depends on who will provide the OAT.  While it might be a dentist, we are increasingly hearing of
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I AM NOT OK AND NEITHER SHOULD YOU BE

Oct. 15, 2023
I cannot pretend that this is business as usual. When people around the word hold signs “Kill the Jews” and yell slogans “Gas the Jews”, I have no other option than to take it personally, and I cannot be silent, especially when some of these and other antisemitic sentiments are being said and condoned in the bastions of American intellectualism,
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Lessons From 9/11

Sep. 10, 2023
December 7, 1941 and September 11, 2001 are both days of “infamy”. The US was attacked. If, as philosopher George Santayana said, “those who do not learn from history are doomed to repeat it”, what have we learned? Note that Santayana used the term “learn from” and not “remember”.  Remembering without learning and without acting on the knowledge gained is
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BACK TO SCHOOL?

Sep. 04, 2023
We’ve developed certain cycles that impact our lives.  Labor Day signals the end and a beginning.  Summer is over and school begins.  Playtime is past and now it’s time to get down to business. As a business leader, now is the time to rally the troops, set the agenda for the 4th quarter, provide inspiration and motivation to achieve the
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Are You Running For President?

Aug. 27, 2023
With the first Republican Presidential Debate in the can, the process to choose the next President of the United States is in full swing.  While this process might be interesting to watch, like it or not, YOU live this process daily.  Every day, the people you lead are voting.  And because your practice is not a democracy and your electorate
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THE SECRET TO MAKING MORE MONEY…is not what you think.

Aug. 06, 2023
When asked, most dentists would say…more new patients. Yet, there’s a simple strategy used by smart businesses that does not require additional marketing to get new customers. And done properly it’s totally ethical. It so simple, you might kick yourself for not thinking if it. The beauty of this strategy is that it has ZERO to do with spending more
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Dr. Michael Goldberg is one of the leading educators on dental practice management in the United States.

Michael ran and sold a prestigious group practice in Manhattan and has been on Faculty at Columbia University and New York-Presbyterian Medical Center for 30 years including Director of the GPR program and Director of the course on Practice Management.

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Get Started With:

How to Stop Cancellations... without spending more.

Learn how successful practices ensure their appointment slots are filled... and their patients keep coming back!

GET THE FREE GUIDE

The Proven Way to
Reboot Your Practice...

Increase profitability, decrease stress and achieve your goals with proven ways to ensure your practice thrives

GET THE FREE GUIDE

FREE BOOK:
From Hello to Hugs

Get the sensational book on how to turn callers into raving fans. A guide to making MORE from LESS in your dental practice.

GET THE FREE BOOK

Join Michael LIVE for the
FREE Monthly Coffee With the Coach Webinar

Invite your entire team and get expert advice from an industry expert on a new, timely topic every month that you can implement in your practice right away. 

SAVE YOUR SPOT