No one likes to hear complaints.  In a Practice, when patients are unhappy, it just injects additional stress into an already stressful system.  Who wants to see a volcano they live near erupt?   And yet, if you don’t know that a patient is upset, how can it be dealt with?  And, how will the […]

Or even C? The Pandemic had uncovered chinks in the armor of many businesses.  There were the supply issues (no toilet paper), the cash flow issue (EIDL and PPP) and now, lingering employment issues. What are you to do? I hope that you’ve learned your lesson about supply chain challenges and now have a ready […]

Finding good employees is harder than ever.  Every business is suffering and every business owner is complaining.  How are you to find excellent employees? Nancy had an ebullient personality;  friendly and smiling and warm.  She might have been our server at a local burger joint in a resort village we were visiting, but she would […]

Boomers, 79 Million of them in the US, have most of the wealth, nearly $600 Trillion, way ahead of any other age group.  And, their wealth has increased substantially during the pandemic as the stock market rose and their spending was curtailed.   The average baby boomer is worth nearly a Million dollars! So, while […]

The upheaval some have been predicting is upon us.  Surely, you recognize the signs; higher prices for nearly everything, gas lines, a wildly fluctuating stock market, wild crypto and other currency swings, bad news internationally and an acute lack of trust in our leadership.  All of this on top of a Pandemic which has caused a […]