In a 2010 Harvard Business Review article, Umair Haque, while discussing the aftermath of 2008 said that WISDOM is “the scarcest, rarest and most valuable resource in the world today.” He goes on to say how wisdom is the opposite of strategy and that you need WISDOM first and then strategy. Wisdom focuses “inside” while strategy focuses “outside”. […]

DISRUPTION has hit us hard.  Its not the first time for many of us; Y2K, 9/11, 2008 just to name a few.  And yes, this seems to be the WORST yet.  Our lives and our businesses have been turned upside down. “The best offense is a good defense.” This quote, from boxing legend and heavyweight champion, […]

Over the past few weeks I’ve heard some things that have disturbed me. Granted, we’re all disturbed about a great many things nowadays. And, for good reason. These are definitely challenging times. Our collective sympathetic nervous systems are on overdrive and our sensitivities are on high-gain. While speaking to other dentists about their experiences dealing […]

What do you think might be the 2 or 3 things that people are using as reasons NOT to come to your office? ➢ Is It Safe? ➢ How much is it going to cost? ➢ How much is it going to hurt? For each of these items, its valuable to craft a simple answer?   ❖ It’s probably […]

My uncle was an attorney who worked for Avis.  The family joke was that he always “tried harder”, a nod to the commercials that Avis ran about being #2 behind Hertz, so they “tried harder”. Being #1 can result in complacency.  That’s dangerous. This past week, Hertz became another Covid-19 victim, alongside J.C. Penney, J. […]