Cognitive dissonance is when a person (or a business) holds or professes contradictory or inconsistent beliefs, thoughts or attitudes. Having a belief, thought or attitude, however, means little if they are not manifest in words or actions. This is where the dissonance becomes apparent to others and can result in unwanted outcomes. Dissonance, seen by others, is […]
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Are You A Manager? Or A leader?
Are You A MANAGER? Or A LEADER? Pushing from behind or pulling from in front?; That is the question. Which is more effective? The answer is, as is true for most questions, is: IT DEPENDS. As a general rule, when asked, most people would say that they don’t like being “managed”. As another general […]
Jeff Bezos tries to get 8 hours of sleep. And, why Dentists should care
A recent CNBC.com article titled “The math behind Jeff Bezos’ 8 hours of sleep—and why he says going ‘crazy’ with 4 hours isn’t worth it” caught my attention, and it should catch yours too. What’s the preoccupation with Jeff Bezos’ sleep? Despite his fortune dropping $1.4 Billion on Friday, he’s still worth a mere $181.5 Billion, which […]
What Do You Tolerate?
”You get what you expect and you deserve what you tolerate.” -Mark Graban, Lean Hospitals: Improving Quality, Patient Safety, and Employee Satisfaction The word “tolerate” evokes disappointment. If you “tolerate” something, it means that you are accepting something less than you truly want. I wholeheartedly agree with the statement; “you deserve what you tolerate.” As for expectations, I would modify […]