We primarily think of bullying as happening in the schoolyard, but bullying can occur in any workplace, including dental practices. Bullying has become so commonplace, especially in the political arena, that we often fail to call it out for what it is. Putting a label on bad behavior is important so the behaviors can be reduced, if not eliminated.
Recently, while analyzing a practice’s high staff-turnover rate, bullying behavior on the part of several team members was uncovered as a contributing factor.
The individuals involved (there were multiple) were valued by the practice owner, their actions were tolerated and not identified for what they were: BULLYING.
Could BULLYING be happening in your practice?
Here are a few examples of bullying behaviors that could happen in a dental practice workplace:
Do you have an Anti-Bullying Policy in place?
But having a policy isn’t enough. Communicating the policy and enforcing it are required. That can be done via a staff-wide meeting on the topic and then one-on-one reviews to discuss how such behaviors can be eliminated from the workplace.
People might not even realize that they’re bullying. Without exposing such behaviors for what they are, they will continue to wreak havoc on the practice and can be a contributing factor to low productivity, staff turnover and low practice morale.
It’s important to note that bullying in any of its varied forms in the workplace is unacceptable and can have severe consequences for the individuals involved and the overall dental practice environment. It’s crucial for dental professionals and employers to address and prevent bullying through policies, education, and fostering a respectful and inclusive workplace culture.
Consider implementing an Anti-Bullying policy in your practice. You can request a copy of one as well as a report on how to deal with such behaviors at: firstname.lastname@example.org.
Because finding new staff is so challenging, it behooves practice owners to do all they can to retain existing staff. Staff retention will be the topic of the upcoming Coffee With The Coach Webinar.
Towards respect everywhere,