No one likes to hear complaints. In a Practice, when patients are unhappy, it just injects additional stress into an already stressful system. Who wants to see a volcano they live near erupt? And yet, if you don’t know that a patient is upset, how can it be dealt with? And, how will the […]
What’s Your Plan B?
Or even C? The Pandemic had uncovered chinks in the armor of many businesses. There were the supply issues (no toilet paper), the cash flow issue (EIDL and PPP) and now, lingering employment issues. What are you to do? I hope that you’ve learned your lesson about supply chain challenges and now have a ready […]
Anymore
Finding good employees is harder than ever. Every business is suffering and every business owner is complaining. How are you to find excellent employees? Nancy had an ebullient personality; friendly and smiling and warm. She might have been our server at a local burger joint in a resort village we were visiting, but she would […]
Do You Know; The Most Precious Commodities for Baby Boomers?
Boomers, 79 Million of them in the US, have most of the wealth, nearly $600 Trillion, way ahead of any other age group. And, their wealth has increased substantially during the pandemic as the stock market rose and their spending was curtailed. The average baby boomer is worth nearly a Million dollars! So, while […]