Articles

It’s a busy day at the front desk. There are patients coming in and out. People want to make appointments and pay their bills. Some have questions about their insurance coverage. The clinical staff too might have questions. Sometimes, the doctor comes up to the front desk to ask a question or make a “Special Request”. Sound familiar? The front

I have an uneasy feeling that I just can’t shake.  I watch the reaction of much of the world in utter disbelief.  Are my values so out of whack?  Are my 8 decades of experience betraying me?  Is my analysis flawed?  I feel like Doremus Jessop in Sinclair Lewis’ 1935 novel, “It Can’t Happen Here.”  Am I just paranoid while

I’ve always asked the question while reading the New England Journal of Medicine, if discussions about climate change, gender identity, equity and inclusion were appropriate topics for this illustrious, medical journal? My opinion, regardless of whether I agree with the conclusions or not, is that they are appropriate. After all, Doctors are in the “helping heal people” business, and because

With an almost 200–point drop in stock price in the past 6 months, could Inspire be on the ropes? Could dual therapy be an answer? And if so, could that be a positive or a negative for dental sleep medicine? That all depends on who will provide the OAT.  While it might be a dentist, we are increasingly hearing of

I cannot pretend that this is business as usual. When people around the word hold signs “Kill the Jews” and yell slogans “Gas the Jews”, I have no other option than to take it personally, and I cannot be silent, especially when some of these and other antisemitic sentiments are being said and condoned in the bastions of American intellectualism,

December 7, 1941 and September 11, 2001 are both days of “infamy”. The US was attacked. If, as philosopher George Santayana said, “those who do not learn from history are doomed to repeat it”, what have we learned? Note that Santayana used the term “learn from” and not “remember”.  Remembering without learning and without acting on the knowledge gained is

We’ve developed certain cycles that impact our lives.  Labor Day signals the end and a beginning.  Summer is over and school begins.  Playtime is past and now it’s time to get down to business. As a business leader, now is the time to rally the troops, set the agenda for the 4th quarter, provide inspiration and motivation to achieve the

With the first Republican Presidential Debate in the can, the process to choose the next President of the United States is in full swing.  While this process might be interesting to watch, like it or not, YOU live this process daily.  Every day, the people you lead are voting.  And because your practice is not a democracy and your electorate

When asked, most dentists would say…more new patients. Yet, there’s a simple strategy used by smart businesses that does not require additional marketing to get new customers. And done properly it’s totally ethical. It so simple, you might kick yourself for not thinking if it. The beauty of this strategy is that it has ZERO to do with spending more

Have you ever heard this from a patient when you refer them elsewhere? Have you ever considered why would a patient want you to do something you’re not comfortable or capable of doing? The answer lies in the way humans think.  This discovery is what earned Dr. Daniel Kahneman a Nobel Prize.  Dr. Kahneman, a psychologist won the prize in