Your practice is chugging along. Sure, you have some of the typical challenges; difficult patients, outstanding debt, staff issues, lab mishaps etc. But, the economics seem to be working. You’re meeting payroll, paying your bills and taking home a few shekels too. BUT…do you have a PLAN B? What happens when something unexpected […]
The Right Questions
Everyone knows how important REVIEWS are. Did you know that Patient video testimonials are becoming more and more important? YouTube is the second largest search engine in the world. As Google owns YouTube, searches that have videos attached are becoming more highly ranked. So, how do you make a compelling testimonial video? There are 2 […]
“DOCTOR, I NEED TO SPEAK WITH YOU.”
Whatever comes next, can’t be good. This is a sentence, when spoken by an employee, immediately evokes a rush of adrenaline, a wave of nausea and a puckering of several sphincters. At least it used to with me. This conversation can rarely be good and have a pleasant ending. The result is either “I’m […]
HAVE YOU BECOME “COMFORTABLY NUMB”?
The title of one of my favorite songs by Pink Floyd, “Comfortably Numb” describes the state of mind of many dentists. They have acclimated to their status quo, become used to a “normal” that might blind them from outside threats and changes. PPS recently had a front row seat witnessing such an implosion. Doctor “S” […]