That’s the message of the Jewish New Year.    On this day, and for 10 days after, culminating with Yom Kippur, The Day of Atonement, it’s customary to look back at what was done over the past year in order to make course corrections for the coming year. This ancient wisdom recognizes that relieving oneself […]

Lately I’ve been helping clients refine their practice culture via defining their core values.  Core values are non negotiable.  They serve as a guide for actions and define culture. Our Declaration of Independence is a statement of some of America’s Core Values and the Constitution, how these values are defined. The Declaration of Independence is […]

A client recently bemoaned that she’s been seeing people “angrier” than normal. They’re more combative, demanding, and harder to deal with, she said. Could this be a trend? Indeed, the headline in a recent report proves that her perception is correct! “2 Nurses Assaulted Every Hour” The report goes on to say; “more than 5,200 […]

Amazon is dedicated to getting into the healthcare business. They started with Amazon Care, which they recently shut down after sinking $28 Billion into the effort. But Amazon is RELENTLESS, which is the name Jeff Bezos originally had intended to call Amazon. If you go to relentless.com, you will be sent to Amazon. So, in […]