Articles

For Dental Practice Success

Who’s Eclipsing Your Sun?

Apr. 07, 2024
Don’t let a moon block out your sun.   There’s been much said about “servant leadership”, which has been defined by some asconsensus or even individual rule.  I call BS on such a strategy, whose primary aim is to create happy employees and not offend anyone. What happens when an employee blocks your growth? While people are the foundation of
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Thinking Rationally

Mar. 29, 2024
This past week the world lost 2 giants, Senator Joseph Lieberman, and Dr. Daniel Kahneman.   I knew Dr. Kahneman through his work and Michael Lewis’ “The Undoing Project”, and I knew Senator Lieberman personally.  In the early 80’s, he married a woman from the Bronx, where I lived then, and when he visited, sat next to me in Synagogue.
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Taking a Bite of the Apple

Mar. 25, 2024
In the story of Adam and Eve, God warned Adam not to eat the fruit of only one tree in the Garden of Eden.  After woman is created, the serpent goaded her into convincing Adam to eat of this tree’s fruit, which has been accepted to be the apple.  By eating of the apple, the lives of Adam, Eve and
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Confessions of a Recovering Helicopter Doctor

Mar. 18, 2024
The practice was on a steady growth trajectory.  Everything seemed to be going well.  Then Jane, one of the 2 receptionists who had worked for 5 years in the practice, moved away.  Her replacement Sarah was bright-eyed and eager to start her job.  Sarah stepped into the office ready to greet patients with a warm, welcoming smile eager to assist
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THE STATE OF YOUR UNION

Mar. 10, 2024
Article II, Section 3, clause 1 in the United States Constitution states that the President “shall from time to time give to the Congress information of the State of the Union, and recommend to their Consideration such Measures as he shall judge necessary and expedient.”  This is the basis for the now yearly custom for the Commander-in-Chief to deliver information
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CONFRONTING THE BRUTAL FACTS

Feb. 25, 2024
In his book “Good To Great”, Jim Collins discusses howgood companies grow into great ones.  The framework he discovered was that great companies have disciplined people, disciplined thought, and disciplined action.  “Confronting the brutal facts” is a discipline practiced by the leaders of the companies studied. Yet today, brutal facts are explained away. o Increase in automobile fatalities. o Increase
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The Demise of Civil Discourse

Feb. 18, 2024
Shouting over people and cancelling them has become so commonplace that people are numb to the impact.  The incident pictured above, which was seen by over 120 million people last week is pathognomonic of a trend.  So, it’s a worthy topic to consider this President’s Day. We think of such behaviors as common in Dictatorships, Autocracies, third world countries and
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The Good, The Bad and The Inane: The Super Bowl Commercial Appraisal

Feb. 13, 2024
Advertisers received the best value for their money ever this Super Bowl, with the largest audience ever to watch an even since the 1969 Apollo Moon Landing.  Over 125 million people tuned in!  What an opportunity!  How did the advertisers fare? How did advertisers capitalize on the “Swifty Effect”? Attempting to recover from controversy, Budweiser went on a campaign to
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The Big Day is Almost Upon Us

Feb. 09, 2024
I was in Vegas this week and experienced firsthand the mayhem of Super Bowl preparation.  Streets were closed, construction was everywhere as the city was prepared to be even more electrified than usual.  And that says a lot if you know Vegas! I even experienced another traffic-snarling event…The President.     Over 110,000,000 people, nearly 1/3 of Americans, will tune
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Lessons From The Royals

Feb. 04, 2024
Kate Middleton, Princess of Wales went into the hospital for “abdominal” surgery on January 16th.  Communications about the Princess comes through Kensington Palace.  Their first press release on January 17th, was vague, only saying that she “will remain in hospital for 10-14 days before returning home to continue her recovery.”  They subsequently said that she would refrain from public appearances
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Dr. Michael Goldberg is one of the leading educators on dental practice management in the United States.

Michael ran and sold a prestigious group practice in Manhattan and has been on Faculty at Columbia University and New York-Presbyterian Medical Center for 30 years including Director of the GPR program and Director of the course on Practice Management.

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How to Stop Cancellations... without spending more.

Learn how successful practices ensure their appointment slots are filled... and their patients keep coming back!

GET THE FREE GUIDE

The Proven Way to
Reboot Your Practice...

Increase profitability, decrease stress and achieve your goals with proven ways to ensure your practice thrives

GET THE FREE GUIDE

FREE BOOK:
From Hello to Hugs

Get the sensational book on how to turn callers into raving fans. A guide to making MORE from LESS in your dental practice.

GET THE FREE BOOK

Join Michael LIVE for the
FREE Monthly Coffee With the Coach Webinar

Invite your entire team and get expert advice from an industry expert on a new, timely topic every month that you can implement in your practice right away. 

SAVE YOUR SPOT